In The Know with Axonify

The Formula for Solving the Labor Shortage Problem w/ Tom Rudar and Jeff Berquist (Heinen's)

October 12, 2022 Axonify Season 4 Episode 15
In The Know with Axonify
The Formula for Solving the Labor Shortage Problem w/ Tom Rudar and Jeff Berquist (Heinen's)
Show Notes

Attract + Enable + Engage = Retain

“Now Hiring” signs are a common sight nowadays. Retailers and restaurants continue to struggle with labor shortages, and the problem only seems to be getting worse. 42% of frontline workers currently want to quit, up from 36% in 2021 according to The Deskless Report from Axonify. You can’t provide exceptional customer experiences without an experienced, knowledgeable staff.  What does it take to attract and retain great workers in a tight labor market?

Tom Rudar (Talent Manager) and Jeff Berquist (Training & Development Manager) from Heinen’s Grocery Store join JD to share their formula for overcoming frontline staffing challenges. Tom and Jeff will explain how they’ve adapted their talent acquisition strategy to address changing market realities. They’ll show you how to reimagine onboarding to get associates on the job faster and continue development through the first 100 days and beyond. They’ll highlight the importance of communication and cross-training in fostering engaged, motivated, capable frontline teams.

Watch the full video of this episode on the Axonify YouTube Channel.

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In The Know is brought to you by Axonify, the mobile-first training and communication solution that helps make sure your frontline workforce is ready for anything. To learn more about Axonify’s digital learning experience and check out success stories from companies like O’Reilly Auto Parts, Longo’s, Briscoe Group, Citizen’s Bank, MOL Group and Etihad Airways, visit axonify.com.