
In The Know with Axonify
In The Know is your 25-minute deep dive into the biggest topics impacting the employee experience today. With so much content available on buzzy topics, it can be hard to figure out what's real and what's hype. Plus, who has the time to attend hours of webinars and online conferences to keep up with the latest and greatest? Our ITK guests break down popular topics and provide just the information you need to get started applying proven practices within your organization. In the Know is brought to you by Axonify, the mobile-first training and communication solution that helps make sure your frontline workforce is ready for anything. To learn more about Axonify’s digital enablement experience, head over to axonify.com.
In The Know with Axonify
The Formula for Solving the Labor Shortage Problem w/ Tom Rudar and Jeff Berquist (Heinen's)
Attract + Enable + Engage = Retain
“Now Hiring” signs are a common sight nowadays. Retailers and restaurants continue to struggle with labor shortages, and the problem only seems to be getting worse. 42% of frontline workers currently want to quit, up from 36% in 2021 according to The Deskless Report from Axonify. You can’t provide exceptional customer experiences without an experienced, knowledgeable staff. What does it take to attract and retain great workers in a tight labor market?
Tom Rudar (Talent Manager) and Jeff Berquist (Training & Development Manager) from Heinen’s Grocery Store join JD to share their formula for overcoming frontline staffing challenges. Tom and Jeff will explain how they’ve adapted their talent acquisition strategy to address changing market realities. They’ll show you how to reimagine onboarding to get associates on the job faster and continue development through the first 100 days and beyond. They’ll highlight the importance of communication and cross-training in fostering engaged, motivated, capable frontline teams.
Watch the full video of this episode on the Axonify YouTube Channel.
Support Hurricane Ian recovery efforts via the American Red Cross and Feeding Florida.
Pre-order JD Dillon's new book - The Modern Learning Ecosystem - before it drops on November 29, 2022! Learn more at jdwroteabook.com.
In The Know is brought to you by Axonify, the mobile-first training and communication solution that helps make sure your frontline workforce is ready for anything. To learn more about Axonify’s digital learning experience and check out success stories from companies like O’Reilly Auto Parts, Longo’s, Briscoe Group, Citizen’s Bank, MOL Group and Etihad Airways, visit axonify.com.